Union-Management Partnership Benefits Nursing Home Consumers and Staff

From our friends at PHInational.org. A recent study on whether - and how - a partnership between a New York City nursing home union and 40 homes helped to facilitate "person-centered care" (PCC) found that the partnership led to improvements for both nursing home consumers and staff.

"Role for a Labor-Management Partnership in Nursing Home Person-Centered Care," a case study of two of the participating nursing homes published on The Gerontologist's website in August 2009, found that nursing home consumers gained more autonomy and privacy from PCC, improving quality of life. All employees were said to experience greater job satisfaction from providing PCC, with frontline workers reported to have been strongly engaged in PCC practices.